Contact

Reach a person, not a queue

Questions about an order, a delivery or the member programme. The support channel itself is still being set up — the section below explains exactly where that stands, and the routes underneath can answer most questions directly.

01Self-service first

Things you can do right now

  • Order or delivery

    Have your order reference ready. A guest order can be looked up with the reference and the contact details used at checkout.

    Track an order
  • Your account

    Sign in to see your orders, your matrix position, earnings and withdrawal requests.

    Go to your account
  • The member programme

    What registration includes, how placement works, and what the programme does and does not promise.

    Read how it works

02Reach a person

Talk to us

Questions about an order, a delivery or the member programme — reach a person, not a queue.

Follow us

We never ask for your password, your card details, or a payment outside Paystack.